I have gone on 2 tours with this company and will likely go on more tours with them. I had similar experiences both times. This tour was great. Expect to stay in hotels like Comfort Inn, motel 6, and super 8's. They provided a ton of cold water for guests. This is a very professional tour group and I highly recommend them. I have even reached out to ETT when I've done some chasing on my own and they were willing to help point me in the right direction. Customer service is really great at ETT. Dont expect them to do this, but both of my tours had a chance of a good chase just beyond the set end date of the tour, and they worked it out so we could chase it without charge.
The 15 passenger vans they use are set up for 6 guests and 2 guides, so there was plenty of space. They had power outlets and USB charging ports for everyone. The van is also outfitted with a large TV screen for movies, radar and other things. The van was also equipped with a cell phone booster so we could still get updated radar and other data while in poor service areas. The bench seats were fairly comfortable. We had a minor issue with a tire pressure sensor and they brought the vehicle to a shop to get it fixed just to be on the safe side. I personally checked the tires to make sure they had good tread and they looked brand new. It looks like they take very good care of their vans.
Tour guide review:
Kevin Rolfs was our navigator and Alec Scholten was our driver. These two were great! Easy to get along with and both had a great sense of humor. These guys really know their stuff and did a great job getting us onto the best storms that occured during our tour. Each morning we had a weather briefing and they took time to answer any questions we had.